I am still in touch with GFI technical support.Įxchange Active Sync setup is quite easy. Much appreciate.Īre you using some special certificate or? I am interesting as well for exchange setup, thanks. PavelBruj wrote on Wed, 17 October 2018 12:03 Many thanks for the update. we only use ActiveSync right now - do you want the setup from that? Nothing special about it, config the connection with the apple device as exchange server, that's it. If that service is offline, you won't receive PUSH with apple devices. It seems that Apple has his own integration of push per IMAP and it seems Kerio runs a similar service itself. KERIO CONNECT ADMIN GUIDE SOFTWARELooks like I was wrong in this case - I studied a bit the software itself. alainrussell: which oprator are you using. For example alainrussell and some others. What is strange is that as well others have the same problem in the exact same day and time. Trust me, I was trying almost all settings, but if you will be so kind and send some pictures of your setting, I would highly appreciate. We also use native email application on iPhones. PavelBruj wrote on Fri, 12 October 2018 15:38 Yep, agree. So something has happened at your side that kills the connection. Sure, some things are bound to licenes, but they can't remote in and turn it off. Kerio (company) has no way to disable that from outside. keeps the connection open, sends a heatbeat and gets a notify if something happened. IMAP Idle/Push works the same as AC in this case. KERIO CONNECT ADMIN GUIDE UPDATEWas there an update to kerio or the phones before the problems occured? Change in the firewall, so the connection gets cut after some time? We use the standard app and connection to kerio with AC.įor IMAP - this has to be a local problem with you I suspect OR with the phones themself. Maybe it could be different with another mail app, I would check the settings there or power profiles in iOS that kill the mail service. We also use iPhones and Tablets - AC works fine without problems, no matter if the app is active or not. That is why I am trying to find the reason to stop working. That is why we switched from AS to IMAP and till Friday last week works well - means PUSH notifications. With ActiveSync you have the problem that the permanent keep-alive connection does not work anymore if the Mail app is in the background for a certain amount of time. On the iPhones, there is an issue: If the mail app is in the background for a certain amount of time, or not started at all, it will not receive push notifications. I absolutely agree with you BUT this is not simple in case of we are using iPhones in our company. PavelBruj wrote on Fri, 12 October 2018 14:47 Thanks for the post. The other important part for AC is, that you can select special functions with active sync, like enforcing a lock with pin, wipe after 8x wrong password, what hardware is blocked to use, wipe the smartphone as admin etc. IMAP has something similar BUT in some WLAN IMAP is blocked and it's not as good as Active Sync. With ActiveSync and Push, you shouldn't have more then 2-3% differnce in battery use, at worst.Īctive Sync keeps open a TCP connection and the server sends an information, if a new mail is received. Also it works over port 443 and SSL, so it shouldn't be blocked anywhere. Active Sync is optimized for mobile communication with encryption and compression. KERIO CONNECT ADMIN GUIDE LICENSEIf you have many mobile devices, get the active sync license and save yourself some work. There is some kind of "Push" for IMAP, but it's far from supported or rightfully implented, even by the clients. Home » GFI User Forums » Kerio Connect » eMails on iPhone - push function Show: Today's Messages :: Show Polls :: Message Navigator
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |